Short Codes

Polosols’ Shortcodes service allows enterprises to create a unique mobile identity and manage SMS text based campaigns and initiatives through a web based interface. Polosols provides web based tools that allow:

  • Shortcode management
  • Keyword management
  • Campaign management
  • Single window interface
  • Real time data analytics

The SMS feedback system is the world’s most advanced mobile SMS based customer facing tool. The system enables business owners, organizations, public and non public sectors to solicit instant and useful feedback from customers instantly.

Tools

The solution allows enterprises to fully leverage the omnipresent nature of SMS technology, in an uncomplicated, efficient and non-intrusive manner. The tool provides different modules for a range of usage. The modules are user friendly and can be incorporated into the present system with great ease.

Keyword Management: Allows enterprises to create new keywords for usage as well as its sub keywords for parameter based responses. This feature also enables users to set time based responses against keywords. One can set different responses at different time intervals against a keyword.

Footer Management: This feature helps enterprises to use different footers in an SMS message according to requirement. With this functionality the same keyword can return different responses for different circles and operators.

Campaign Management: An intuitive, web-based interface for creating and managing mobile orientated campaigns. This module enables enterprises to run contests, conduct polls, Receive feedback, and Create surveys to understand the market pulse. Thus enterprises can promote their business by reaching large number of customers in interactive ways.

Technology

The service operates on a flexible, modular and scalable platform that can easily integrate with third party applications via any globally accepted APIs. Centered on convenience and flexibility, this integrated multi-serve platform enables enterprises to connect to mobile operators and speedily set up and launch SMS campaigns including product promotions, competitions, contests and text voting.
The platform also allows customizable campaigns to be set up in advance, including keyword selection, standard reply message and date and time of campaign.

Key features

  • Self creation and management of customer interactions like surveys, quick polls, votes and competitions without dependency on a third party
  • Create, schedule and launch campaigns through an intuitive web interface
  • Ability to add footer messages for promotion and ad campaigns, both operator and circle specific
  • Real-time tracking, reporting and analytics
  • Ability to measure your marketing efforts and allow access to prospective clients and qualified leads, instantly
  • Multiple language options for national access
  • 24/7 maintenance support